What we collect
Account details such as your name and email address. The business data the owner enters, such as services, prices, working hours, and team. Customer booking details entered by the business or submitted through the booking page. Usage data about how the product is used.
Why we collect it
To run the service, to send booking messages on the business's behalf, to answer you when you contact support, and to improve the product. We do not sell personal data and we do not share it for anyone else's marketing.
Service providers
Third-party service providers process data on our behalf under contract so that the service can run. They may use it only for the purposes we set, and they are required to keep it secure.
How long we keep it
We keep data while the account is active. After an account closes we delete or anonymise it within a reasonable period, except where the law requires us to keep records for longer.
The business's responsibility
For customer records, the business decides what is collected and why, and we process them on its instructions. The business is responsible for having the right to collect them and for telling its customers how they are used. A customer with a request should contact the business first.
Your rights
You can ask to access, correct, or delete your personal data. Much of it you can edit yourself inside the product. For the rest, write to us and we confirm once it is done.
Changes to this policy
We can update this policy. The new version is posted here with a new date, and we tell you when a change is significant.
Contact
Write to us at hello@getadorna.com with any question about this policy or about your data.