Reminders
Reminders that leave on their own
A confirmation when the booking is made. Reminders 24, 2, and 1 hour before. A receipt after checkout, and one review request after the visit. Switch each one on and stop thinking about it.
Start your free trialEmail notifications
- Booking confirmationsSent the moment a booking is made.
- Booking reminders24 hours, 2 hours, and 1 hour before.
- Sale receiptsSent after checkout, with the PDF attached.
- Review requestsSent once after the visit.
What goes out, and when
Every message is written in the language on the customer's record, and carries the real service, team member, and time.
- When the booking is madeA confirmation with the service, the time, the team member, and a private link to view, reschedule, or cancel.
- 24 hours beforeThe first reminder, if you have that window switched on.
- 2 hours and 1 hour beforeTwo shorter windows, each its own switch, for the customers who need the nudge on the day.
- After checkoutThe receipt, with the lines, how it was paid, and the PDF attached.
- After the visitOne review request, with a single-use link. One review per visit, and you can hide any of them or reply once.
The part you only notice when it fails
Sending is the easy half. Not sending twice, recovering from a provider outage, and pulling a reminder back when the booking moves is the rest of it.
Once, and only once
Each message carries a key built from the booking, the topic, the channel, and the offset. A retry can never turn into a second message in someone's inbox.
Retries with a cool-off
A failed send is retried after 5, 15, 60, and 180 minutes. A send that gets stuck mid-flight is reclaimed after ten minutes and tried again.
A cancelled booking cancels its mail
Cancel a booking and its queued reminders are cancelled with it. Move it, and they come back on the new time instead of the old one.
WhatsApp and SMS are add-ons
Both channels run on the same delivery system email uses today, with Arabic and English templates. We switch them on per salon.
WhatsApp reminders go out through pre-approved templates in both languages, and SMS runs on the same queue with the same delivery receipts. We switch both on for your salon rather than leaving them in a settings page. Email is the channel every salon has from day one.
Ask about WhatsApp and SMSTry it on a real week
Add your services, your hours, and your team, then take bookings. 30 days free, no card, nothing to cancel.